Terms of service

Welcome to Petals & Pup. These Terms of Service ("Terms") govern your access to and use of our website, products, services, and related content. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website.


1. Company Information

Petals & Pup

Address:
1144 Strada Pecei
Henderson, NV 89011
United States

Email: info@petalsandpup.com

Throughout these Terms, the terms "Company," "we," "our," and "us" refer to Petals & Pup.


2. Eligibility

By using this website, you represent and warrant that:

  • You are at least 18 years old or have the consent of a parent or legal guardian.
  • You have the legal capacity to enter into binding agreements.
  • You will use this website in compliance with all applicable laws and regulations.

3. Acceptance of Orders

All orders placed through our website are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order at our discretion.
  • Limit quantities purchased.
  • Restrict purchases by individuals, households, or organizations.
  • Verify information before accepting an order.

Receipt of an order confirmation does not guarantee acceptance of your order.

A contract is formed only after we have processed and dispatched the order.


4. Product Information

We strive to ensure that all product descriptions, images, pricing, and specifications are accurate.

However, we do not guarantee that:

  • Product descriptions are error-free.
  • Colors displayed on your device accurately reflect actual product colors.
  • Product information is complete, current, or entirely accurate.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.


5. Pricing and Payment

All prices displayed on the website are listed in the currency shown at checkout.

Prices may change without notice.

We accept payment methods offered through our checkout system.

By submitting payment information, you represent that:

  • You are authorized to use the payment method.
  • The payment information provided is accurate.
  • Sufficient funds are available.

Orders may be suspended or canceled if payment authorization cannot be obtained.


6. Shipping and Delivery

Shipping times provided on the website are estimates only.

Delivery dates are not guaranteed and may be affected by:

  • Carrier delays
  • Customs processing
  • Weather conditions
  • Public holidays
  • Events beyond our control

Risk of loss and title for purchased items transfer to the customer upon delivery to the shipping carrier, where permitted by applicable law.

Please review our Shipping Policy for additional information.


7. Returns and Refunds

Returns, refunds, and exchanges are governed by our Refund & Return Policy.

By placing an order, you agree to the terms outlined in that policy.


8. Customer Accounts

You may create an account to access certain features of our website.

You are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • Restricting access to your account.
  • All activities occurring under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.


9. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.
  • Violate any applicable laws or regulations.
  • Upload malicious software or harmful code.
  • Interfere with website functionality.
  • Attempt unauthorized access to systems or accounts.
  • Engage in fraudulent activity.
  • Collect personal information of other users.
  • Use automated tools to scrape website content.
  • Impersonate another person or entity.

Violation of these provisions may result in termination of access and legal action where appropriate.


10. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Trademarks
  • Product images
  • Graphics
  • Text
  • Website design
  • Videos
  • Software

is owned by or licensed to Petals & Pup and is protected by intellectual property laws.

No content may be copied, reproduced, distributed, modified, published, or exploited without prior written permission.


11. User Content

If you submit reviews, comments, photos, testimonials, suggestions, or other content, you grant Petals & Pup a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, publish, and display such content for business purposes.

You represent that:

  • You own or control the rights to the content submitted.
  • Your content does not violate any third-party rights.
  • Your content is not unlawful, defamatory, or misleading.

We reserve the right to remove content at our discretion.


12. Promotions and Discounts

From time to time, we may offer:

  • Promotional codes
  • Discounts
  • Giveaways
  • Special offers

Such promotions:

  • Are subject to separate terms and conditions.
  • May be modified or discontinued without notice.
  • Cannot be redeemed for cash unless required by law.

We reserve the right to invalidate promotions obtained through misuse or fraud.


13. Third-Party Services

Our website may contain links to or integrations with third-party websites, applications, and services.

We are not responsible for:

  • Third-party content
  • Third-party policies
  • Third-party products or services

Your use of third-party services is at your own risk.


14. Disclaimer of Warranties

To the fullest extent permitted by law, the website and all products and services are provided on an "AS IS" and "AS AVAILABLE" basis.

We make no representations or warranties, express or implied, regarding:

  • Website availability
  • Website functionality
  • Product suitability
  • Product performance
  • Accuracy of information

We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.


15. Limitation of Liability

To the maximum extent permitted by law, Petals & Pup and its owners, employees, affiliates, suppliers, and service providers shall not be liable for any:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Special damages
  • Punitive damages
  • Loss of profits
  • Loss of data
  • Business interruption

arising out of or related to the use of our website, products, or services.

Our total liability shall not exceed the amount paid by you for the applicable order.

Certain jurisdictions do not allow limitations of liability; therefore, some limitations may not apply.


16. Indemnification

You agree to indemnify, defend, and hold harmless Petals & Pup and its affiliates, directors, officers, employees, agents, and partners from any claims, liabilities, damages, losses, costs, or expenses arising from:

  • Your use of the website
  • Your violation of these Terms
  • Your violation of any law or third-party rights

17. Force Majeure

We shall not be liable for any delay or failure to perform obligations resulting from events beyond our reasonable control, including:

  • Natural disasters
  • Floods
  • Fires
  • Earthquakes
  • Epidemics
  • Pandemics
  • Government actions
  • Labor disputes
  • Transportation disruptions
  • Internet or telecommunications failures

18. Privacy

Your use of this website is also governed by our Privacy Policy.

By using the website, you acknowledge that you have read and understood our Privacy Policy.


19. Termination

We reserve the right to suspend, restrict, or terminate access to the website at any time without notice if:

  • These Terms are violated.
  • Fraudulent activity is suspected.
  • Required by law.

Termination shall not affect rights and obligations accrued prior to termination.


20. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.

Where mandatory consumer protection laws in your country of residence provide additional rights, those rights remain unaffected.


21. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.


22. Entire Agreement

These Terms, together with our Privacy Policy, Refund & Return Policy, and any other policies referenced on the website, constitute the entire agreement between you and Petals & Pup regarding the use of our website and services.


23. Changes to These Terms

We reserve the right to update, revise, or replace these Terms at any time.

Changes become effective immediately upon posting on this page.

Your continued use of the website following any updates constitutes acceptance of the revised Terms.


24. Contact Information

If you have any questions regarding these Terms of Service, please contact:

Petals & Pup
1144 Strada Pecei
Henderson, NV 89011
United States

Email: info@petalsandpup.com